Terms & Conditions

PAYMENT AND RETURNS

Only defective/damaged (completely demolished if any) products will be accepted for returns/refunds.

If customer wishes to return or exchange a product, you must intimate Hashmidawakhana.info within 48 hours (2 working days) of receiving the product by you.
Only those products will be eligible for return policies which are received by Hashmidawakhana.info within 10 working days of the date of delivery.

Hashmidawakhana.info has the rights to verify whether the product returned is defective/damaged and based on the verification Hashmidawakhana.info will either reship/replace the product to the customer.

Product with tampered or missing serial number will not be accepted.
If the Product is damaged after use/opening, then Hashmidawakhana.info is not responsible for it.

Customer will have to pay the shipment charges for the replaced/reshipped product.

If the product stock is unavailable, due to any reason then a request for the refund will be initiated and the same shall be acknowledge to the customer through registered email.

Customer needs to acknowledge Hashmidawakhana.info within 24 hrs of the Delivery of in cases of product missing, transit damage and dead on arrival cases.

CANCELLATION POLICIES

If the customer places the order and due to any reason (unexpected lack of inventory or any other reason) the retailer is not able to ship the product, the order will be cancelled and the amount will be refunded.

The payment will not be provided to the respected retailer until the user receives the product he orders and changes his status to ‘Delivered’ Hashmidawakhana.info. If the delivery fails within the specified period of time, the order will be cancelled and the amount will be refunded to the user.

If the seller reports order as shipped and delivered from their side and the user does not raise an alert within 2 days the money would be transferred to the seller.
Customer needs to inform Hashmidawakhana.info within 24 hours of the Delivery of in cases of accessory missing, transit damage and dead on arrival cases.

REFUND POLICY

Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.

Customer needs to inform oneshoppingpoint.com within 24 hours of the Delivery of in cases of accessory missing, transit damage and dead on arrival cases.

If the product is mentioned at an incorrect price or with incorrect information due to an error in pricing or product information, Hashmidawakhana.info may, either contact the customer for instructions or cancel the order and acknowledged customer of such cancellation. In such cases Hashmidawakhana.info will refund the charged amount to the customer (only for which the payment is already received).

HOW AND WHERE CUSTOMER WILL RECEIVE REFUND AMOUNT

Credit Card / Debit Card

If Credit card, Debit card was used as the mode of payment while placing the order,customer refund will be credited back to the respective credit/debit card account provided at the time of placing the order. We initiate refund within a maximum of 4 working days after receipt of the product by us or our business partner. However, it may take up to 7-10 working days for the respective banks to process the refund and reflect in your credit/debit card statement account. Please get in touch with your bank directly in case of any delays after the confirmation of refund by Hashmidawakhana.info

Cash on Delivery

If the order was placed on Cash on Delivery, Hashmidawakhana.info will refund amount through a cheque in favors of the “billing name” provided at the time of placing the order.

Terms & Conditions

PAYMENT AND RETURNS

CANCELLATION POLICIES

REFUND POLICY

HOW AND WHERE CUSTOMER WILL RECEIVE REFUND AMOUNT

Credit Card / Debit Card

Cash on Delivery

About Hashmi Dawakhana

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Monday - Friday	08:00am - 10:00pm
Saturday - Sunday	09:00am - 06:00pm
Emergency Services	24 hours Open